Apparel Terms
Embroidered items require a minimum order of 12 pieces. Workwear, polos, and jackets have no specific minimum quantity but require a minimum order total of $60 for embroidery services (not including setup fees).
The minimum order requirement for screen printing is 50 pieces. The design must be the same on each item to qualify. Each design is treated as a separate order for screen printing.
Minimum Order Requirements
All setup fees are charged per design.
Embroidery Digitizing
Left Chest or Hat = $40
Embroidered Patch = $60
Leather Patch
Setup = $40
Screen Printing Setup
Screen Fee = $30 (billed per color and per print location, including white underbases).
Setup Fees
Apparel Payment Terms
Add $2.75/ea for 2XL, $3.75/ea for 3XL, Larger sizes require an additional quote.
50% Payment due before production begins, remaining balance due at the time of pickup/shipping
Spoilage Policy
Please note there is an industry standard spoilage rate of 3% on apparel items. You will not be charged for any spoiled items. We advise if an exact number is needed to consider increasing your order by 3%. If you would like to do so, please contact our office so we can increase the order before production begins.
*Spoilage claims must be made within 7 days of the date received*
Invoiced Quantity Policy
IMPORTANT: Your final invoice will reflect the total quantity shipped. This total quantity will be within the Under/Over Run Allowance for your order. This means that if you order 100 imprints, your PO will show 100 pieces, but your final Invoice after production could show an invoiced quantity between 99 and 101 pieces.
This is the Under/Over Run Allowance for that order. The price per piece will not change from the PO to the Invoice. The invoice will be simply charging the NET impressions. If a job is within tolerance and Theory Print is asked to re-setup the job at a later time to issue a reprint for spoiled pieces, it is treated as a new job and pricing will follow the quantities needed.
Returns
Customized products are non-returnable, but we stand by our quality. If it's our mistake, we'll reprint for free. Your errors? We often offer discounted reprints. Contact us with any concerns; we're here to make it right.
Customer Supplied Garments
We happily decorate customer-supplied garments. However, we're not liable for replacing garments due to mistakes or print damage. Customers must complete a liability waiver, accessible here.
